Cancellation / Refund Policy
We get it. Life happens. In the event that you need to cancel a booking, we understand. Unless specified differently in your contract, the following is our cancellation / refund policy.
Refund Terms
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Full refund of services, less credit card processing fees, if applicable, for cancellations made at least one week before the event.
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50% refund for cancellations, less credit card processing fees, if applicable, made within 48 hours of the event.
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Cancellations made within 24 hours of the event are non-refundable.
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If you ask Pitch N Tunes to provide additional services (i.e. subcontracted photography, catering, bartending, etc.), once those service providers have been paid, Pitch N Tunes will not be responsible for facilitating refunds from those vendors or service providers.